May 13 2010 Ycabc Minutes

(May 13, 2010)

Present: Michele Besso (NW Justice Project), Bill Stevens (AARP), Sylvia Martinez (IRS), Steve Loeb (VISTA for YCABC), Lance Stephens (UWCW), Jessica Morgan (Heritage University), Amy Peters (People for People)

Call to Order: Michele Besso called the meeting to order at approximately 9:35AM.

Agenda: Approved as presented.

Minutes Review/Approval: Minutes from the April 8, 2010 meeting were approved without changes.

EITC Committee: Bill Stevens reported that 50 fewer returns were completed this year compared to last year; $300,000 more in refunds were received this year compared to the same period last year. It was a good year overall, there were 3841 e-files, and $1,638,793 was refunded in EITC money. 2-1-1 has done a good job with the scheduling. If AARP is going into Heritage next year, another computer would be preferable. Going to Sunnyside is contingent on recruiting volunteers. High school students can be used as volunteer facilitators/translators. We can make Bank On materials available at tax sites next year. Is there a way to partner with an organization that provides disability services? Central Washington Disability Support Services partnered with us to give information about accommodations at tax sites.

Bank On Yakima County Update: 2-1-1 has had 6 calls in the last 24 hours about Bank On, and operators have been using the locator tool on the website. They have also been tracking where people heard about Bank On. 2-1-1 in King County has a message on their line that has to do with Bank On if they're on wait –- doing that for Yakima was discussed.

Should we put the training manual on the site? Banks should be reminded about the program, and we should ensure that their staff are all trained in it. Steve will followup with them. What should we do about banks that aren't participating, but people ask them about the program?

Social service partner survey available at and responses to it were overviewed. Giving information about financial incentive programs and account policies to 2-1-1 was discussed. Steve will follow-up with April about Banner Bank's financial incentive program.

Steve will be interviewed on Monday on KIT. It was recommended that he plug 2-1-1 many times, direct to the website for more information, and prepare responses in case he doesn't know the answer.

Next Bank on Yakima County meeting is scheduled for Tue, June 8, 7:30AM at CCU.

Update on VISTA Sponsorship: The VISTA positions and team for next year were reviewed.

Monthly Budget Review: Budget numbers were reviewed and we are on target to spend all of our grant money. Discussion included:
• Do we need to buy pens or signs for the new tax sites?
• If there is money still in the Wal-Mart grant account, Amy suggested that we consider prepaying for some advertising
• Ads for volunteers for the new tax sites will also be paid for from the Wal-Mart grant
• The Herald has free ads for volunteers needed

Legislative Update: No changes since last meeting.

Other Business:

• 2-1-1 discussed their work in gang intervention, the “Building the Bridges” gang intervention group, and systems of care
• Heritage University Entrepreneur Center has been established, focusing on financial literacy and customer service literacy. They are starting on Monday with a program “Super Host” to train people in customer service skills.
• 2-1-1 was presented with a check for $1,500.

Next Meeting: The meeting adjourned at 10:30am. The next meeting was set for June 10, 9:30-10:30am, EPIC Fireside Room. This may conflict with the WABC meeting.

Recorded by,

Steve Loeb
Americorps VISTA